Privacy Policy

At Nordict, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the "Service"). Please read this policy carefully. By using the Service, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use the Service.

We collect several types of information from and about users of our Service: Personal Information: - Name and email address - Account credentials - Billing and payment information - Communication preferences Usage Information: - Log data (IP address, browser type, pages visited) - Device information (device type, operating system) - Analytics data (feature usage, session duration) - API usage and request logs Information from Third Parties: - Authentication providers (Google, GitHub, etc.) - Payment processors - Analytics services

We use the information we collect to: - Provide, maintain, and improve the Service - Process transactions and send related information - Send administrative messages, updates, and security alerts - Respond to your comments, questions, and support requests - Monitor and analyze usage patterns and trends - Detect, prevent, and address technical issues and fraud - Personalize your experience and deliver relevant content - Communicate about products, services, and events We do not sell your personal information to third parties.

We may share your information in the following situations: Service Providers: We share data with third-party vendors who assist us in operating the Service, including hosting providers, payment processors, and analytics services. Legal Requirements: We may disclose your information if required by law, court order, or government request, or to protect our rights and safety. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. With Your Consent: We may share your information for other purposes with your explicit consent. We require all third parties to respect your privacy and handle your data in accordance with applicable laws.

We use cookies and similar tracking technologies to collect and track information about your activity on our Service. Types of Cookies We Use: Essential Cookies: Required for the Service to function properly. Cannot be disabled. Analytics Cookies: Help us understand how users interact with the Service. Used to improve performance and user experience. Preference Cookies: Remember your settings and preferences (theme, language, etc.). Managing Cookies: You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Service. We do not use cookies for targeted advertising.

We implement appropriate technical and organizational measures to protect your personal information, including: - Encryption of data in transit (TLS/SSL) and at rest - Regular security assessments and penetration testing - Access controls and authentication requirements - Secure data storage with reputable cloud providers - Employee training on data protection practices However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you discover a security vulnerability, please report it to security@nordict.com.

Depending on your location, you may have the following rights regarding your personal information: Access: Request a copy of the personal data we hold about you. Correction: Request correction of inaccurate or incomplete data. Deletion: Request deletion of your personal data (subject to legal requirements). Portability: Request a copy of your data in a portable format. Objection: Object to certain processing of your personal data. Withdrawal of Consent: Withdraw consent where processing is based on consent. To exercise these rights, contact us at privacy@nordict.com. We will respond to your request within 30 days.

We retain your personal information for as long as necessary to: - Provide the Service and fulfill the purposes described in this policy - Comply with legal obligations and resolve disputes - Enforce our agreements and protect our rights Retention periods vary based on the type of data: - Account data: Retained while your account is active, plus 30 days after deletion - Transaction records: Retained for 7 years for tax and legal compliance - Usage logs: Retained for 12 months for analytics and security purposes - Support communications: Retained for 3 years After the retention period, data is securely deleted or anonymized.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we ensure appropriate safeguards are in place: - Standard contractual clauses approved by relevant authorities - Adequacy decisions where applicable - Other lawful transfer mechanisms By using the Service, you consent to the transfer of your information to countries outside your residence, including the United States.

The Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@nordict.com. If we discover that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

The Service may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services before providing your information. Third-party services we may integrate with include: - Payment processors (Stripe, etc.) - Analytics providers (Google Analytics, etc.) - Authentication providers (Google, GitHub, etc.) - Cloud infrastructure providers

We may update this Privacy Policy from time to time. When we make changes: - We will update the "Last Updated" date at the top of this policy - For material changes, we will notify you via email or a prominent notice on the Service - Your continued use of the Service after changes constitutes acceptance We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: Privacy Inquiries: - Email: privacy@nordict.com Data Protection Officer: - Email: dpo@nordict.com General Contact: - Email: support@nordict.com We aim to respond to all privacy-related inquiries within 30 days.